Click & Collect

Discover our new takeaway service. Contact free and easy as 1, 2, 3!
 
The Click & Collect service offers the opportunity to order documents online to pick up in person at the Institut on Wednesdays, Thursdays and Saturdays (1.30pm-6pm), and to return them safely.
 

How does it work?

  1. Select and order documents online
    Browse the Médiathèque’s online catalogue to find the documents you wish to borrow and reserve them via your library account. See our tutorial below (if you need help, write to: library@institutfrancais.org.uk).
  2.  

  3. Wait for your order to be ready
    You will be notified by email when your order is available and how to pick it up.
  4.  

  5. Collect / return your documents in the Institut’s foyer
    A secured access has been set up and quarantining and cleaning measures for returned documents is in place before they are reused. Bring your membership card and your own bags to collect your documents. When returning documents make sure you have all the borrowed items with you and leave them in the provided return boxes.

    Download the user guide

 

Click & Collect Tutorial

 
Health & Safety rules: Children must be accompanied at all times – Please respect the sanitary rules and social distancing measures – Please wash your hands when entering and leaving the building; hand gel is available – Face covering is compulsory.

 

Library Click & Collect Service FAQ