I have registered for a course, what’s next?

Once you have registered, you will immediately receive confirmation of your enrolment to the course by email.

Shortly before your first lesson, your teacher will send you an invitation email which will contain the web link for joining the first lesson and your virtual classroom. (Please note you could receive this email up to a few hours before your first lesson).

If you are not familiar with Microsoft Teams or similar applications, read how to connect with our easy tutorial.

Download the tutorial 

Here are also some easy-to-follow steps to connect to your French video conference lessons.

Download the tutorial


How to connect to Teams

  • Before logging in, please carefully take the following steps to ensure a quick and optimum connection:
  • Download the Microsoft Teams Application
  • Use the same email address you provided when you created an account with us and create your new Microsoft Account.
  • Log off first if you are using Teams with your company or another account. Alternatively, you will see the Institut français Teams account next to your avatar in your profile (in the top-right corner of the Teams window) and you will have to click on it to access your class (as a ‘guest’).
  • Close all other open applications on your computer.
  • Prior to your first lesson, thoroughly ensure to update all your devices. (android, iOS apple or microsoft ). Failing to do so might jeopardize the security of your data and limit the functionality of MS Teams. Please be advised that we will not be held responsible in the event of a missed class due to a connection issue resulting from not updating your systems.
  • Click on the invitation link on the email you have received from your teacher, and you’re ready to go! (If you haven’t received it, please check also in your spams).


Late Registration

You have decided to join the course at the last minute and your course is starting today?
No worries!
Call us on 0207 871 3535 in order to receive your invitation email providing the link for joining the course!


Young Learners

We have designed an easy and useful tutorial to help young learners connect to the platform.
Download the tutorial 
Don’t forget to also read our Terms & Conditions.


Why do we use Teams?

We have chosen to use the Microsoft Teams App – a user-friendly interface that is secure, easy and free to use on either your Mac, PC, Tablet or Mobile devices.

It allows for live videoconferencing and collaborative work with your group and your teacher.

You just need a computer with a webcam and Internet connection, or a mobile phone (Android or Apple IOS).
In order to allow you to take full advantage of all features and functionalities, we recommend using a PC (usually more powerful) rather than smartphones or tablets.

Any student utilising AI tools is responsible for ensuring that such tools do not inadvertently access or join videocalls associated with the French Institute; failure to do so will result in access restrictions or other necessary corrective measures.


Any connection issue?

Most commonly, restarting your computer can fix most issues, however, please do not hesitate to contact us if you encounter any problem at all.

To ensure a smooth connection to MS Teams if using your mobile phone, make sure you have a reliable internet connection and consider using Wi-Fi instead of cellular data for better stability. Additionally, closing other apps and clearing your phone’s cache can help optimize performance.


Technical issues:

+44 (0) 207 871 3535
Mon – Thu : 9.30am – 7.30pm / Fri – Sat : 9.30am – 4.00pm

We look forward to seeing you soon in our virtual classroom.

Enjoy your online learning experience!